- Collection of Personal Information
2.1 The Corporation will collect personal information in a lawful, fair, and transparent manner, obtaining the appropriate consent when necessary.
2.2 The personal information collected will be limited to the specific purposes for which it was collected and will not be used for any other purposes without the explicit consent of the individual concerned.
2.3 Individuals may choose not to provide personal information to the Corporation. However, the Corporation may be unable to establish a business relationship with the individual, or the individual may receive an incomplete service.
- Use and Disclosure of Personal Information
3.1 Personal information will be used only in connection with the Corporation’s activities and will be disclosed only to employees or authorized third parties who need it to perform their duties or to comply with legal obligations.
3.2 The Corporation agrees not to sell, rent, or exchange personal information with third parties without the explicit consent of the individuals concerned, except as required by law.
3.3 List of personal information: phone number, email address, date of birth, address, first name, last name, purchase history, credit card number.
- Security of Personal Information
4.1 The Corporation implements appropriate security measures to protect personal information from loss, theft, unauthorized access, disclosure, copying, alteration, or destruction.
The data is stored in a secure environment with restricted access to protect it from unauthorized disclosure.
All Corporation employees who have access to personal data must sign a confidentiality agreement.
The Corporation is committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure data security.
The Corporation grants access to third parties, such as service providers (data storage, technology, etc.), in the course of its regular operations. These third parties may have access to data through the services they provide. The Corporation carefully selects these providers, who must also have a policy in place regarding data and personal information protection.
The Corporation will not share data with local authorities or courts unless the Corporation is required to do so by applicable law, a court order, or an injunction.
Personal information will not be sold.
- Retention of Personal Information
5.1 The Corporation retains your data for a period of 7 years. Once this business relationship has ended, the Corporation will delete your data, unless it is legally required to retain certain data—such as your name, invoices, etc.—in accordance with tax regulations.
- Access to Personal Information
6.1 Individuals have the right to request access to their personal information held by the Corporation and/or to request corrections as necessary, in accordance with the law.
6.2 Individuals may submit a written request to 95 St-Georges Street, Chambord, QC, G0W 1G0, or via email to vieprivee@valjalbert.com to exercise the following rights:
- Access the data to verify and review it;
- Request a copy of your personal data;
- Request that personal data be supplemented, corrected, or deleted;
- To cease or restrict the collection, processing, or use of personal data. Rectification also includes correcting incomplete data;
- Object to the processing of personal data;
- File a complaint regarding the processing of personal data with the appropriate authorities.
- Training and Awareness
7.1 The Corporation will provide regular training to its staff on privacy policies and procedures.
- Responsibilities
8.1 The Corporation’s senior management is responsible for implementing this Policy and ensuring that all employees comply with it.
The person responsible for enforcing the privacy policy is the individual who holds the position of Director of Reservations and Logistics within the Corporation.
- Policy Revision
9.1 This Policy will be reviewed periodically to ensure that it remains in compliance with applicable laws.
- Complaints
10.1 Individuals have the right to file complaints regarding the Corporation’s handling of their personal information. Complaints will be handled appropriately and in accordance with the law.
Adopted by the Board of Directors on October 25, 2023
Areas of Application
This Privacy Policy applies to all information collected when you use our websitevaljalbert.com including reservations and any interaction with the features and services offered by Val-Jalbert. We are committed to protecting the confidentiality of your personal data and ensuring that it is used in accordance with applicable data protection laws.
Manager and contact person:
Privacy Policy Officer:Ms. Karine Villeneuve, Director of Reservations, Logistics, and IT
You can contact us atvieprivee@valjalbert.com
95 St-Georges Street, Chambord, QC, G0W 1G0